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who is artfour?
the idea of artfour was born in 1998 as an online antique store for crafts and design. a couple of years later we – markus and martina mix, were offered a large set of antler furniture from a hunting room. this opend up a new market and passion for us. artfour today offers an interesting portfolio from antique antler furniture, black forest woodcarvings, fantasy furnishings to small decorative items such as art glass or scientific teaching aids. we have specialized in theses areas and work with professional knowledge and skills enthusiastically with heart, passion and fun.
how do you ship?
delivery can be arranged to anywhere in the world. smaller items are shipped with dhl premium service, Fedex or UPS. larger items are shipped with air freight (DHL, TNT or Fedex) to your next international airport (cfr) or to your door as agreed. shipping lasts approximately 2-4 weeks upon the day of shippment.
how do you handle custom regulations?
wall charts are sent as vintage prints, antique items are sent duty free as "antiques (more than 100 years old)".
how do you pack?
in several years of international trade we have obtained a great experience in packing. we always use bubble foil, double boxing, styrofoam chips and robust cardboxes as necessary. larger items are shipped in pallet boxes or wooden crates.
is my shipping insured?
all shipments are insured. in case of damage or loss we refund the money to the customer or will repair the item at our expense. in case of damages caused by the shipper the customer may be asked to claim the damage to his local postal service.
how do you describe your items?
we are experienced with antiques, but we are not professional appraisers. we always try to describe conditions, repairs or restorations as accurate as possible. if we state an age in our description, it is correct to the best of our knowledge. please consider that most vintage items and antiques will show some wear as they are old and have been used. in some instances there might be prior repairs that we are not aware of.
where can I visit you?
our showroom with over 10,000 sq ft is located nearby ulm in south germany. you are welcome to visit us there. we advise customers to phone and check if the showroom is open before setting out on a journey. upon request we´ll send you a journey description with a map. we also will help you to find hotel rooms if needed.
may I inspect the item in advance?
it would give us a great pleasure to welcome you at our warehouse and show you our inventory. we advise customers to phone and check if the showroom is open before setting out on a journey. upon request we´ll send you a journey description with a map. we also will help you to find hotel rooms if needed.
are your items original antiques or reproductions?
we only sell original antique or vintage items and always specify the age as accurate as possible. we guarantee for the authenticity of all items we sell, we do not sell reproductions.